1)We offer a 14 day money back guarantee for all goods shipped correctly that are not required. If the item is not required, please send the item back for a full refund in its original condition, unused with its original packaging. The buyer will be responsible for all return postage costs for the return.
2) For items which are faulty on receipt, please notify us within 14 days by e-mail or telephone. We will refund the return the postage costs for sending the items back to us, usually second class post if the item is confirmed as faulty.
3) In the unlikely event that a wrong item is received, please return the item to us within 7 days of receipt and we will send the correct item free of charge and all return costs will be covered. Please send using the minimal; postage costs for returning the item, usually second class post.
Please send all returns to: Address: CM ELECTRICAL WHOLESALERS LTD 25-27 BULL STREET RINGWAY WEST BROMWICH BIRMINGHAM B70 6EU NOTE: When returning an item please put a note with the fault or the reason for return and telephone number to ensure your return is handled as quickly as possible.